Privacy Policy

This Privacy Policy describes how Pizza Ranch ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at pizzasranchs.click (the "Website"), place orders, interact with our services, or otherwise engage with us. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

Please read this Privacy Policy carefully before using our Website or submitting any personal information to us. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

This Privacy Policy applies to all users of our Website and services located in the United States, and we comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state and federal privacy regulations.

1. About Us

Pizza Ranch is a food service business operating in the United States. For any questions or concerns about this Privacy Policy or our data practices, you may contact us using the following information:

2. Information We Collect

We collect various types of information in connection with your use of our Website and services. The categories of personal information we may collect include:

2.1 Personal Identification Information

When you register an account, place an order, subscribe to our newsletter, or contact us directly, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing and delivery address (including street address, city, state, and ZIP code)
• Account username and password (stored in encrypted form)
• Payment information (such as credit card or debit card details — processed securely through third-party payment processors)
• Order history and food preferences
• Loyalty program data and reward points

2.2 Usage and Interaction Data

When you interact with our Website, we automatically collect certain information about how you use it, including:

• Pages visited and time spent on each page
• Links and buttons clicked
• Search queries entered on our Website
• Items added to your cart or wishlist
• Order frequency and browsing patterns
• Referring website or source (how you arrived at our Website)
• Date and time of your visit

2.3 Device and Technical Information

We collect technical data about the device and software you use to access our Website:

• IP address
• Browser type and version
• Operating system and platform
• Screen resolution and device type (desktop, tablet, mobile)
• Mobile device identifiers (if applicable)
• Time zone settings and language preferences
• Plug-ins and technology installed on your browser

2.4 Location Data

With your consent, we may collect your approximate or precise geographic location to facilitate delivery services, show you nearby Pizza Ranch locations, or provide location-based promotions. You may disable location sharing through your device settings at any time.

2.5 Communications Data

If you contact us via email, phone, live chat, or through any contact form on our Website, we collect and retain records of those communications, including the content of messages and any attachments you provide.

2.6 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our Website. For more details on our use of cookies, please refer to Section 8 of this Privacy Policy.

2.7 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you use social login features or interact with our social media pages)
• Analytics providers
• Marketing partners and advertising networks
• Payment processors and fraud prevention services

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and delivery requests
• Managing your account and account preferences
• Processing payments and sending order confirmations and receipts
• Communicating with you about your orders, including delivery updates and status notifications
• Providing customer support and responding to inquiries or complaints
• Administering loyalty programs, promotions, and reward points

3.2 Website Improvement and Analytics

• Analyzing how visitors use our Website to improve its functionality and content
• Diagnosing technical problems and maintaining Website security
• Conducting internal research and data analysis
• Testing new features and improvements before deployment
• Monitoring and measuring the performance of our Website and marketing campaigns

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers about our food products and services
• Personalizing content and recommendations based on your browsing history and preferences
• Displaying targeted advertisements on our Website and on third-party platforms
• Notifying you about new menu items, seasonal promotions, and exclusive deals

3.4 Legal Compliance and Safety

• Complying with applicable laws, regulations, and legal obligations
• Enforcing our Terms of Service and other agreements
• Detecting, preventing, and investigating fraud, unauthorized activities, or other illegal conduct
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the public
• Responding to lawful requests from government authorities or law enforcement agencies

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party companies and individuals to help us operate, improve, and deliver our services. These service providers may have access to your personal information to perform specific tasks on our behalf, including:

• Payment processors: To securely process credit and debit card transactions
• Delivery partners: To fulfill and deliver your food orders
• Email and marketing platforms: To send promotional emails and newsletters
• Analytics providers: To analyze Website usage and performance (e.g., Google Analytics)
• Cloud hosting providers: To store and manage our data securely
• Customer support tools: To manage customer inquiries and complaints
• Fraud prevention services: To detect and prevent fraudulent transactions

All service providers are contractually obligated to use your information solely for the purposes we specify and to maintain appropriate security measures to protect your data.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request
• Protect and defend the rights or property of Pizza Ranch
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our Website or the public

4.3 Business Transfers

In the event of a merger, acquisition, asset sale, reorganization, or other business transfer, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our Website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with third parties for any other purpose with your explicit consent.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our Website is encrypted using industry-standard Secure Socket Layer (SSL) technology.
• Secure Payment Processing: We do not store full credit or debit card numbers on our servers. Payment data is processed through PCI-DSS compliant third-party payment processors.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions. All staff are trained on privacy and data security practices.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential risks.
• Data Minimization: We collect only the personal information necessary for the purposes described in this Privacy Policy.
• Firewalls and Intrusion Detection: We use firewalls and monitoring tools to detect and prevent unauthorized access to our systems.

5.2 Data Breach Response

In the event of a data breach that may compromise your personal information, we will notify affected users and relevant authorities in accordance with applicable federal and state law, including applicable state data breach notification laws. We will take prompt steps to contain the breach, assess its impact, and implement remediation measures.

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under applicable United States privacy law. We respect and honor these rights as described below.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you over the past 12 months.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a lower quality of service because you exercised your rights.
• Right to Data Portability: You have the right to receive your personal information in a portable and readily usable format.

6.2 General Privacy Rights (All Users)

Regardless of your state of residence, we extend the following rights to all our users:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.
• Right to Opt-Out of Marketing: You may unsubscribe from our marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: pizzasranchs.click

We will respond to your request within 45 days of receipt. If we require additional time, we will inform you of the reason and the extension period. We may need to verify your identity before processing your request to protect the security of your information.

You may also designate an authorized agent to submit requests on your behalf. We may require proof of the agent's authorization and verification of your identity before processing such requests.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. The specific retention periods we apply are as follows:

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention procedures.

8. Cookie Policy

Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze Website traffic, and deliver targeted advertising. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and settings.

8.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the basic functioning of our Website (e.g., keeping you logged in, maintaining your shopping cart).
• Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, helping us improve its performance and user experience.
• Functional Cookies: These cookies allow our Website to remember your preferences (e.g., language, location) to provide a more personalized experience.
• Marketing and Advertising Cookies: These cookies are used to deliver relevant advertisements to you based on your browsing behavior and interests.
• Third-Party Cookies: Some cookies are placed by third-party services that appear on our pages (e.g., Google Analytics, social media plugins, advertising networks).

8.3 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to refuse or delete cookies. Please consult your browser's help documentation for instructions.
• Cookie Consent Banner: When you first visit our Website, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies.
• Opt-Out Tools: You may opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

Please note that disabling certain cookies may affect the functionality of our Website and your ability to use certain features, such as the shopping cart or account login.

9. Children's Privacy

We are committed to protecting the privacy of children. Our Website, products, and services are not directed at, and are not intended for use by, individuals under 18 years of age. We do not knowingly solicit or collect personal information from children under 18.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon receiving such notification, we will take prompt steps to delete the child's personal information from our records.

If we become aware that we have inadvertently collected personal information from a child under 18, we will delete that information as quickly as possible. We comply with the requirements of the Children's Online Privacy Protection Act (COPPA) to the extent it applies to our operations.

10. International Data Transfers

Pizza Ranch is based in the United States, and we primarily store and process your personal information on servers located within the United States. However, some of our third-party service providers may be located in or maintain servers in other countries.

If you are accessing our Website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Website, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

When we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information, including entering into contractual arrangements with our service providers that require them to protect your data to standards consistent with applicable privacy laws.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not operated by us. These may include social media platforms, payment gateways, delivery tracking services, or partner websites. This Privacy Policy applies only to our Website and services.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly encourage you to review the privacy policies of any third-party websites you visit. Clicking on a link to a third-party website does not constitute our endorsement of that website or its privacy practices.

12. California-Specific Privacy Disclosures

This section applies specifically to California residents and supplements the other information in this Privacy Policy. It is provided in accordance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

12.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information (as defined by the CCPA/CPRA):

• Identifiers (e.g., name, email address, IP address)
• Customer records information (e.g., address, phone number, payment information)
• Commercial information (e.g., order history, products purchased)
• Internet or electronic network activity information (e.g., browsing history, interactions with our Website)
• Geolocation data (approximate location based on IP address or GPS, with consent)
• Inferences drawn from the above to create a profile about a consumer's preferences and behavior

12.2 Do Not Sell or Share My Personal Information

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. While we do not sell personal information in the traditional sense, certain data sharing with advertising partners for cross-context behavioral advertising may constitute "sharing" under California law.

To opt out of the sale or sharing of your personal information, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

12.3 Shine the Light Law

California Civil Code Section 1798.83 ("Shine the Light" law) permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Privacy Policy on our Website at pizzasranchs.click
• Send a notification email to registered users (for significant changes)
• Display a prominent notice on our Website (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

14. How to File a Privacy Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we may resolve the issue.

14.1 Contact Us First

Please send your privacy complaint or concern to:

• Email: [email protected]
• Website: pizzasranchs.click

We will investigate your complaint and respond to you within 30 days of receiving it. If we are unable to resolve your complaint to your satisfaction, you may have the right to escalate your complaint to a relevant regulatory authority.

14.2 Regulatory Authorities

Depending on your state of residence, you may have the right to file a complaint with the following authorities:

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact our privacy team using the information below:

We are committed to working with you to obtain a fair resolution of any privacy concern or complaint. Please include your full name, email address, and a detailed description of your concern when contacting us so that we can address your inquiry efficiently and effectively.

This Privacy Policy was last updated on March 25, 2026. All previous versions of this Privacy Policy are superseded by this document.